Returns & Exchanges
At Briarwood Supplies, we want you to be completely satisfied with your home goods; if a product doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack the unused items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
- 3.Attach Your Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your box before dropping it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.